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Europcar Offer Terms and Conditions (Terms and Conditions)

Last updated: 11 November 2024 | Print as PDF

  1. The Offer is promoted by CityLink Melbourne Limited (ABN 65 070 810 678) ("Linkt") and fulfilled by CLA Trading Pty Ltd (ACN 082 220 399) of 189 South Centre Road, Tullamarine, Victoria 3043 (“Europcar”).
  2. The term of the Offer remains open until withdrawn by Europcar or Linkt ("Offer Period"). Linkt will notify earlier withdrawal or expiry of the Offer Period by providing prior notice on its website, in its App(s) or through an email to its customers.
  3. An ongoing discount on rental car bookings will be made available to individuals as determined by Europcar and Linkt (“Offer”). The rate of discount and relevant use period will be as set out in the Linkt App, LinktGO App and Linkt website during the Offer Period and will be subject to the Exceptions at clause 6 below. 

  4. The following Offers will be made available during the Offer Period for redemption on Europcar rental car bookings within Australia and New Zealand:

    1. 20% off the base rate for car rental bookings outside nominated school holiday periods.*
    2. 15% off the base rate for car rental bookings during nominated school holiday periods.*
    3. *“Nominated school holiday periods” means: 27 January 2025 to 15 February 2025 (NZ only); 10 April 2025 to 27 April 2025 (AU & NZ); 30 June 2025 to 12 July 2025 (AU & NZ); 22 September 2025 to 3 October 2025 (AU & NZ); 15 December 2025 to 2 January 2026 (AU & NZ).
  5. The following Offers will be made available during the Offer Period for redemption on Europcar rental car bookings within Australia and New Zealand:
    1. 20% off the base rate for car rental bookings outside nominated school holiday periods.*
  6. Exceptions: “Base rate” means the price charged by Europcar for the length of the booking and the kilometres travelled. As such, the discount excludes Premium Location Surcharge, License & Admin Fees, GST, compulsory fees (such as a One Way Fee) or optional extras (such as GPS or child seats) (these terms are defined on the Europcar website). The relevant discounts are strictly applied to the published retail rates from Europcar and not applicable to any other rate products, such as negotiated corporate rates. Additionally, the applicable discounts cannot be used in conjunction with any other promotional or discounted offer.
  7. From time to time Europcar may make available limited time promotions with greater discount or other benefits which will have additional conditions (“Additional Offers”). Linkt will publish details of Additional Offers on the Linkt website, the Linkt App and the LinktGO App. Linkt may also email you with details of the Additional Offer(s) if you are opted in to receive marketing communications from Linkt. Additional Offers are subject to these Terms and Conditions.
  8. To receive the Offer, you must:
    1. agree to these terms and conditions;
    2. be a Linkt Rewards Program member or an active LinktGO consumer customer with an active account (the Offer is not available to commercial account customers or customers whose accounts are suspended);
    3. consent to Europcar sharing your redemption information with Linkt in accordance with the Offer Privacy Collection Statement provided in the Linkt App, LinktGO App and the Linkt website, these Terms and Conditions and the Privacy Statements provided on the Europcar website; and
    4. comply with the redemption steps set out below to be eligible to claim the Offer.
  9. To redeem an Offer you must, within the Offer Period:
    1. log in to your active Linkt account via the Linkt App or LinktGO App (as applicable) and navigate to the Europcar rental car discount offer under “Linkt Rewards”
    2. agree to the disclosure of your redemption information from Europcar to Linkt and receive marketing communications from Linkt;
    3. Click on:
      1. The “Redeem Offer” button which will redirect you to the offer landing page on the Europcar website;
      2. Search for the location and date for the car rental booking you wish to make, and a list of options will appear; 
      3. Select the option that you wish to book; 
      4. Enter your personal details and payment information and complete the booking through Europcar; and
      5. The applicable discount will automatically be applied to your booking, subject to the Exceptions outlined above.
  10. You can redeem the Offer as many times as you like during the Offer Period by clicking on the “Redeem Offer” link via your account in the Linkt App or LinktGO App.
  11. Linkt reserves the right to vary, amend or replace these Terms and Conditions at any time. 
  12. You agree and acknowledge that the conditions (including any exceptions) that apply to your use of this Offer under these Terms and Conditions will be those that apply as at the time of redeeming the Offer.
  13. You agree and acknowledge that you have read these Terms and Conditions and that claiming the Offer is deemed to be acceptance of these Terms and Conditions.
  14. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Terms and Conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  15. The governing law and jurisdiction of these Terms and Conditions is Victoria, Australia.
  16. The following Additional Offer will be made available between 10:00am AEDT 11/11/2024 and 4:00pm AEDT 06/12/2024 (Additional Offer Period) for redemption on Europcar EV rental car bookings within Australia and New Zealand:  

    • 35% off the base rate for eligible EV car rental bookings (set out below) outside nominated school holiday periods* and during the pick up period.

    • Pick up periods: Bookings in Australia and New Zealand between 11/11/2024 to 30/6/2025.

    • EV vehicle models and makes eligible for the discount:

      • Australia: BMW I4 EDRIVE 35, KIA EV6 GT LINE, TESLA MODEL Y RWD, CUPRA BORN EV, MG 4 EXCITE 51, HYUNDAI IONIQ 5 EPIQ

      • New Zealand: KIA NIRO 2 EV Light, FIAT 500E, FORD MACH-E

    • EV car models and makes subject to availability and vehicle inclusions are subject to change.

    • Offer valid for the base rate on fully electric vehicles only, and excludes hybrid, petrol and diesel vehicles, Premium Location Surcharge, License & Admin Fees, GST, compulsory fees (such as a One Way Fee) and optional extras (such as GPS or child seats).

    • Cannot be used in conjunction with any other offer.