Tag account fees
Fees last updated on 1 October 2024. Prices include GST unless otherwise noted.
A Tag account is generally the most affordable way to pay for regular toll road travel. Below are descriptions of the fees for this pre-paid account.
Account set up
These one-off fees will get your account good to go.
| Type | Description |
|---|---|
Start-up fee | $0 There are no start-up fees to open a Tag account. |
Opening credit | $20 payment for auto top-up accounts Or $30 for manual top-up accounts. This amount will get you started for your travel on any Australian toll road. |
Ongoing costs
These regular payments keep your account active.
| Type | Description |
|---|---|
Top up trigger | $15, or any larger amount as agreed When you set up auto payments, the minimum top-up amount (or any larger amount you've chosen that we've approved) is deducted whenever your balance falls below the trigger amount. If you’ve chosen manual payments, we recommend that you top up your account when your account balance falls below $20. |
Minimum top-up | $20 Or the difference between your account balance and $20, whichever is greater. If you set-up auto payments, this is the minimum you'll need to pay when topping up your account. |
Statement fee | Free online and by email Or $2.75 by post. |
Tolls | The price of your toll travel is deducted from your account credit. See individual toll road pages for pricing. |
Other possible costs
You’ll only have to pay these fees in specific circumstances.
| Type | Description |
|---|---|
Toll notice transfer fee | This is the fee you’ll be charged to transfer a toll notice to your account. These amounts are lower than the toll administration fees on the toll notice, which we’ll waive when you transfer your notice. On Westlink M7: On all other Sydney toll roads: These fees may be different for interstate toll notices. |
Additional statement fee | $3.30 by post You'll pay this for every additional statement you ask to receive by mail. |
Vehicle Matching Fee | This is the fee charged when you travel without your tag or it's not detected when you travel (for example, of incorrect installation). This fee is charged for matching your licence plate number to your account using licence plate recognition. This fee is set by each toll road as follows: New South Wales Victoria Queensland AirportLinkM7 $0.60 per trip When is a tag not required? |
Tag non-return fee | $15 per tag You’ll be charged this if you don't return your working tag to us when we request it. |
Payment methods
| Type | Description |
|---|---|
| Payment card surcharge | Visa credit: 0.89% Last reviewed on 20 November 2024. |