Email alerts and notifications
If you're unable to hear the sounds your tag makes, there are other ways to check your account status. We can send equivalent account status alerts by email, by SMS, or as app notifications.
If your contact details (email address and mobile phone number) are on your account, we’ll automatically notify you by email or SMS when:
- Your account balance is low
- Your account is overdue or overdrawn
- An auto payment fails
- We detect that your tag isn’t beeping
- We detect your tag in a vehicle not listed on your account
Download the Linkt app and enable notifications to get these alerts as app notifications.
Check your details are up to date
- Log in to your account and check your email address and mobile number are up to date
- If your tag isn’t working or isn’t correctly installed, you may also notice a fee on your statement or trip history called a video matching fee. Check your statements or trip history for video matching fees.