Removing your tag or holder
How to remove a tag holder from your windscreen
- Leave the tag in the holder.
- Grip the tag and its holder firmly with one hand and twist left and right a few times to loosen the glue from the windscreen. When it loosens, turn it sharply and firmly in one direction.
- If it doesn’t come off, try again from step 1.
- Use a household window cleaner and cloth to remove any residue from your windscreen.
Tip: For stubborn adhesive some users have had success running fishing line between the base of the tag holder and the windscreen.
How to remove a tag from its holder
If you have more than one vehicle registered to your account, you can move tags between vehicles. If you use your tag in a vehicle not linked to your account, you may receive a toll invoice or notice.
Tags should only be moved between vehicles in the same vehicle class, to make sure you're not incorrectly charged.
Remove mini and small tags:
- Hold the tag firmly with one hand and slide it to the right to remove it from the holder
- To replace the tag, slide it back into the holder. You will hear a click when it's in place
Mini tag
Small tag
Remove small heavy commercial vehicle tags
- Hold the tag firmly with one hand and slide it up to remove it from the holder
- To replace the tag, slide it down into the holder. You will hear a click when it's in place
Mini tag
Small tag
