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How to top up your account

With an account, you can select either manual or auto top ups when you log in to your account online or on the Linkt app. The most convenient way to top up your account is to set up auto payments. 

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How to top up with auto payments

Enable auto top-up for your toll road account to automatically add funds when your balance falls below a set amount. Choose your top-up amount (min. $10) and trigger level (min. $5). Make sure your payment details are correct and up to date, so your trips are covered.

  1. Log in to your account.

  2. Select Payment details from the menu.

    menu interface selecting payment details

  3. Enter your Auto payment amount and Trigger amount.

    menu interface for auto payment det-up

  4. Click Set up.  

You'll need a valid credit card^ or your bank account details for direct debit. 

You'll be asked to choose the balance level that will automatically trigger an automatic payment. You'll also be asked to choose the amount that will be automatically debited from your card or bank account.

How to top up with manual payments

Manually top up your toll road account when needed. Set low balance reminders to avoid toll road charges.

  1. Log in to your account.  

  2. Select 'Payment details'

  3. Select 'manual top-up' and your low balance alert. Then select 'set up'.


    manual top-up settings
  4. Follow the prompts to receive payment confirmation. 

Low balance

If you're topping up manually, it's important to do so before your balance runs out. If you travel after your balance runs out you may receive a toll invoice and charged additional fees. When your balance is low, your tag will warn you by beeping 3 times whenever you pass through a toll point.  

 

How to setup up auto payments

  1. Open the Linkt app.

  2. Tap Set Auto Top Up.

  3. Enter your Auto top-up and Trigger amount.

  4. Tap Next and choose a payment method.

  5. Tap Save.

You'll need a valid credit card^ or your bank account details for direct debit. 

You'll be asked to choose the balance level that will automatically trigger an automatic payment. You'll also be asked to choose the amount that will be automatically debited from your card or bank account.

How to top up manually

  1. Tap Balance on the bottom of the screen.

  2. Under Top Up you can tap Top up with Credit Card to make a one off manual payment (note: depending on your payment set-up, you may see a range of options here).

  3. Enter the top up amount, choose your payment source, tap Pay and follow the prompts to receive payment confirmation.

 

Low balance 

If you're topping up manually, it's important to do so before your balance runs out. If you travel after your balance runs out you may receive a toll invoice and charged additional fees. When your balance is low, your tag will warn you by beeping 3 times whenever you pass through a toll point.  

You can also set up push notification reminders on the Linkt app to let you know when your balance is running low.

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Related Articles

Auto payment failures Direct debit payment failures Set a low balance alert Update your payment details Pay with direct debit

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Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921. Transurban Acknowledges the Traditional Owners of the lands throughout Australia, and we pay respect to Elders past and present. We acknowledge our roads and infrastructure are built on Country. With deep respect, we incorporate the voices of First Nations people in our approach, supporting equitable access to mobility across communities.

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