- Log in to your account
- The default screen is My Account, where you can see your account balance, account status and any amount due.
- To reactivate a suspended account, click Make a payment and pay the amount due. This brings your account balance back to $0. You will also need to ensure you have added sufficient credit in your account to be able to use your account to pay for future tolls.
- Open the Linkt app.
- Tap Balance.
- Your account status is displayed at the top of the screen. An active account is green and a suspended account is red.
- To reactivate a suspended account, make a payment to bring your balance back to $0. Then ensure you have sufficient credit in your account to continue using your account to pay for tolls.
- A fast and convenient way to make a payment in the app is to use the quick payments slider. Tap Want a quicker way to top up? and toggle the Quick Payments Slider on. Enter the amount to pay and tap Save. The Quick Payments Slider now appears at the top of your Balance screen and you can instantly pay your nominated top-up amount by swiping the slider right.
How to keep your account active
Before you travel, make sure you have enough credit in your account to pay for future toll road travel. You can do this by topping up your account manually or with auto payments to ensure your account is always good to go.
How do I know if my account about to be suspended?
If your account becomes overdrawn you will see a notification. Make a payment to bring your account balance back into credit.
When you travel with a suspended account
Travelling on toll roads while your account is suspended means your trips won't be charged to your account. Instead, the vehicle owner will receive a toll invoice in the mail within 4 weeks of travel.
Toll invoices include your toll road charges plus admin fees. You can avoid these admin fees by reactivating your account before you travel.
Linkt Assist is here to help through difficult times
If you need a bit of extra support managing your toll road payments, Linkt Assist might be able to help.