Committed to service excellence

Our Customer Resolutions team is certified by the Customer Service Institute of Australia.

 

Make a complaint

We take complaints seriously, please get in touch so we can address your concern as soon as possible.

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  3. Daytime contact number
  4. Select the state you travelled in
  5. Contact preference
  6. Separator
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  9. How can we help? 
  10. How do you think this matter could be resolved? (optional) 
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How would you like us to get in touch?

Our privacy policy and credit reporting policy explain how we collect, use and disclose personal information, including that we may disclose your personal information to third parties and our overseas service providers. Our privacy policy explains how to access or correct your personal information and how to make a privacy complaint.

Help yourself to faster service with the Linkt app

Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the Linkt app. Available for Apple and Android phones.

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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678. Transurban Acknowledges the Traditional Owners of the lands throughout Australia, and we pay respect to Elders past and present. We acknowledge our roads and infrastructure are built on Country. With deep respect, we incorporate the voices of First Nations people in our approach, supporting equitable access to mobility across communities.

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