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Committed to service excellence

Our Customer Resolutions team is certified by the Customer Service Institute of Australia.

 

 

Make a complaint

We take complaints seriously, please get in touch so we can address your concern as soon as possible.

  1. Full name
  2. Email
  3. Daytime contact number
  4. Select the state you travelled in
  5. Contact preference
  6. Separator
  7. Licence plate number (optional)
  8. Linkt account number (optional)
  9. How can we help? 
  10. How do you think this matter could be resolved? (optional) 
  11. CAPTCHA
  12. Submit Panel
  13. submit-code
  14. CUSTOMER

How would you like us to get in touch?

Our privacy policy and credit reporting policy explain how we collect, use and disclose personal information, including that we may disclose your personal information to third parties and our overseas service providers. Our privacy policy explains how to access or correct your personal information and how to make a privacy complaint.

What happens once you submit your complaint  What happens once you submit your complaint 

After investigating and considering your comments, we will contact you with an outcome. If you're not satisfied with the outcome, further opportunities for escalation will be provided.

Help yourself to faster service with the Linkt app

Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the Linkt app. Available for Apple and Android phones.

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