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What happens if I don't pay?

If you travel on a toll road without a valid toll account or pass, you'll receive a toll notice in the mail. Avoid paying additional fees by paying for toll road travel as soon as possible. If payment isn't received, we may need to take further steps.

Payment timeline

The below timeline outlines the events that happen if you do not pay for your toll travel in NSW. 

Diagram displaying timeline of payment events for unpaid tolls, text description found below

Download diagram (PDF, 243KB)


When you've travelled without a tag, pass or valid account

You have two options to pay for your trip:

  • Purchase one of our passes - to pay for your recent travel and cover trips made 3-5 days ago  (cover Sydney Harbour Bridge and Tunnel trips made up to 3 days ago, and all other Sydney toll road trips made up to 5 days ago).
  • Open an account - you have up to 9 days from your date of travel to open an account.

     
Info
To avoid a $10.00 admin fee, pay for your trip within 9 days of travel

If you don't purchase a pass or open an account within 10 days of travel

  • You will receive a toll invoice - this will include your toll amount plus an additional $10.00 admin fee. You will have 14 days to pay.

  • If you do not pay, you will receive a final toll notice - this will include your toll amount plus an increased admin fee of $20.00. You will have 14 days to pay.

  • If you do not pay, Linkt will send reminders for unpaid notices via email or SMS. 

  • If you do not pay, Linkt will contact you for payment - if you have 3+ unpaid notices, Linkt will try to contact you via either letter, phone, email or SMS. This may include contact from our debt collection agencies.
Info
Linkt Assist will no longer be available to you for financial support once you receive an infringement notice or the matter goes to court

If you receive an infringement notice

 If you do not pay your unpaid notices, you will receive an infringement notice. Your matter will now be managed by Revenue NSW.

  • If you receive an infringement notice the fee will increase to $211.
  • If you do not pay, you will receive an overdue fine. The fee will increase to $263.
  • If you do not pay, Revenue NSW could then:
    • Suspend your license
    • Suspend or prevent vehicle registration
    • Garnish wages and/or bank account
    • Put a charge against or sell your property

Avoid fees and fines by paying your toll notice by the due date. You can pay a toll notice online, by using the Linkt app or in person. If you are having difficulty paying your tolls, we may be able to help.

How to get help with Linkt Assist

If you’re finding it difficult to pay for your tolls because of financial or social challenges, the Linkt Assist team may be able to help. Get in touch with the Linkt team 13 33 31 as soon as you can to access confidential support which is tailored to your needs.

Why did I receive a toll invoice or notice?

A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

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Related Articles

Why can't I pay old toll notices online? Paying a toll invoice or demand notice Find outstanding toll invoices and demand notices How to transfer a Linkt toll invoice or demand notice to an account with another toll operator? Information about toll invoices for visitors

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Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693. Transurban Acknowledges the Traditional Owners of the lands throughout Australia, and we pay respect to Elders past and present. We acknowledge our roads and infrastructure are built on Country. With deep respect, we incorporate the voices of First Nations people in our approach, supporting equitable access to mobility across communities.

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