Information about toll demand notices for visitors
Some roads in Australia are toll roads, which means you must pay to use them. Instead of paying at a toll booth, your vehicle will be detected and charged electronically, providing you with different ways to pay for using a toll road.
Plan ahead and save on fees
To cover your toll road travel throughout Australia, consider opening an account or buying a pass. When you pay for your tolls with an account or pass, you won't need to wait for a toll invoice in the mail. You'll also avoid paying the admin fees on a toll invoice. If you've already travelled, you can cover your trip:
- Backdate by up to 5 days with a pass
- Backdate by up to 9 days with an account
Whether you're just visiting for the weekend, staying for a few weeks, or longer – we've got options to get you on the road.
Toll invoices and what to do if you receive one
If you travel on an Australian toll road without an active account or a valid pass, a toll invoice will be sent to the address of the vehicle’s registered owner. It will arrive within 4 weeks of the date you travelled on a toll road and includes the cost of your trip plus admin fees.
When you receive a toll invoice, it’s important to pay it by the due date. Otherwise, you may have to pay additional fees, including fines.
You can search for and pay a toll invoice online.
If you think a toll invoice was issued in error
Contact our customer care team and we'll look into it for you. You'll need to provide:
- The toll invoice number
- The vehicle's licence plate number
- Your full name
- The date you travelled
If you hired or rented a car
Your payment options to pay for tolls can vary between car hire companies and rental agencies, so it's best to check with them directly.