Financial support for toll payments
We understand anyone’s circumstances can change quickly, requiring hard financial decisions that might impact their ability to pay for tolls.
The Linkt Assist team can help you access confidential financial hardship support, adapted to your changing needs.
We can help you with:
A one-off toll credit to eligible customers
More time to pay for your toll road travel
An ongoing payment plan
Advising state enforcement groups and other toll road operators of your situation (with your consent)
Tailored support for your individual needs
You can learn more about how to pay for your tolls or what happens if you don’t pay in our Help section.
Eligibility for toll credit program
One-off toll credit support is available to eligible Linkt customers experiencing financial difficulty. It can cover the cost associated with essential toll road travel where taking a free alternative route isn’t reasonably possible.
This might be travel required during an emergency, for medical treatments or caring/visiting family members and co-dependents with a serious medical condition.
Learn more about eligibility and the toll credit program.
How to access support
To learn how Linkt Assist might be able to support you, complete our Linkt Assist application form or call the Linkt Assist team on 1300 767 865, 8am to 6pm, Monday to Friday AEDT (excluding public holidays). Calling from overseas? Contact +61 3 8656 8744.
Further information on can be found at our Transurban Hardship Policy