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Booking.com Offer Terms and Conditions

Last updated: 07/10/2024 | Print as PDF

  1. The Offer is promoted by CityLink Melbourne Limited (ABN 65 070 810 678) ("Linkt") and fulfilled by Booking.com B.V. of Herengracht 597, 1017 CE Amsterdam, the Netherland (“Booking.com”). 
  2. The term of the Offer remains open until withdrawn by Booking.com or Linkt ("Offer Period"). Linkt will notify earlier withdrawal or expiry of the Offer Period by providing prior notice on its website, in its App(s) or through an email to its customers. 
  3. An ongoing reward on accommodation stays at participating properties will be made available to individuals as determined by Booking.com and Linkt (“Offer”). The rate of reward and relevant use period will be as set out in the Linkt App and Linkt website during the Offer Period and will be subject to the Exceptions at clause 5 below.  
  4. The following Offers will be made available during the Offer Period for redemption at Booking.com on accommodation at eligible participating properties: 
    1. 6% (up to a maximum of $300AUD) off accommodation stays at participating properties booked online through the Offer landing page. Offer can be used in conjunction with the Booking.com Genius program. 
  5. Exceptions:
    1. the Offer excludes car rental, flights, airport taxis or attractions;  
    2. the Offer cannot be used in conjunction with any other reward offer (excluding the Booking.com Genius program);  
    3. customers who select ‘Pay Later’ will not be eligible for the Offer;  
    4. bookings made through the Booking.com app or Booking.com direct are not eligible for the Offer; 
    5. accommodations that do not accept credit cards are not eligible for the Offer. (i.e. accommodations that only accept cash as a mode of payment and do not have a “Instant Reward” badge displayed on their listing are not eligible for the Offer); and. 
    6. cancelled and “no show” bookings are not eligible for the Offer; and 
    7. taxes and other fees and charges may not be taken into account for the calculation of the reward. The final reward is subject to the exchange rate. 
  6. From time to time Booking.com may make available limited time promotions with greater reward or other benefits which will have additional conditions (“Additional Offers”). Linkt will publish details of Additional Offers on the Linkt App. Linkt may also email you with details of the Additional Offer(s) if you are opted in to receive marketing communications from Linkt. Additional Offers are subject to these Terms and Conditions.  
  7. To receive the Offer, you must: 
    1. agree to these Terms and Conditions.
    2. be a Linkt Rewards Program member with an active account (the Offer is not available to commercial account customers or customers whose accounts are suspended);
    3. consent to Booking.com sharing your redemption information with Linkt in accordance with the Offer Privacy Collection Statement provided in the Linkt App and the Linkt website, these Terms and Conditions and the Privacy Statements provided on the Booking.com website; and
    4. comply with the redemption steps set out below to be eligible to claim the Offer.
  8. To redeem an Offer you must, within the Offer Period: 
    1. log in to your active Linkt account via the Linkt App and navigate to the Booking.com accommodation reward offer under “Linkt Rewards”; 
    2. agree to the disclosure of your redemption information from Booking.com to Linkt; 
    3. click on: 
      1. the “Redeem Offer” button which will redirect you to the Offer landing page on the Booking.com website;  
    4. from the Offer landing page, proceed with the following steps: 
      1. sign up or log in to a registered Booking.com account. Users must be logged in to receive the Offer; 
      2. accept any applicable Booking.com terms and conditions;   
      3. search by location, accommodation and travel dates;
      4. look for eligible properties with a green badge saying, "Get AUD XX off”;
      5. select the preferred accommodation and room type to see the reward which is displayed in the ‘Price Summary’ as an automatic deduction off the original price; and 
      6. select the ‘Pay Now’ option;

    Once the booking is complete, you will get an email confirmation highlighting the reward applied to the cost of your stay.

  9. You must comply with clause 8 at the time of the booking to redeem the Offer. Any booking made other than in accordance with clause 8 will not have the Offer applied and no claim to the Offer can be made for a booking made in another way.   
  10. The booking is subject to the terms and conditions of Booking.com. In case of any inconsistency between these Terms and Conditions and the Booking.com terms in relation to the booking or any concerns about the booking, the decision of Booking.com is final.  
  11. You can redeem the Offer as many times as you like during the Offer Period by clicking on the “Redeem Offer” link via your account in the Linkt App
  12. Linkt reserves the right to vary, amend or replace these Terms and Conditions at any time. 
  13. Booking.com's rates can vary between desktop and mobile devices.  Please note that there can be instances where there are rate differences due to Booking.com initiatives or experiments that are not reflected in the joint platform of Booking.com and Linkt Rewards.   
  14. You agree and acknowledge that the conditions (including any exceptions) that apply to your use of this Offer under these Terms and Conditions will be those that apply as at the time of redeeming the Offer. 
  15. You agree and acknowledge that you have read these Terms and Conditions and that claiming the Offer is deemed to be acceptance of these Terms and Conditions.
  16. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Terms and Conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth). 
  17. The governing law and jurisdiction of these Terms and Conditions is Victoria, Australia.