Avoid the surcharge with direct debit
You can avoid the payment card surcharge by switching to a direct debit payment with your nominated bank account. You can also pay with BPAY or pay in person at a participating outlet, depending on your account or pass type.
Learn more about paying with BPAY or cash.
How to set up direct debit payments
- Log in to your account
- Select ‘Payment details’ from the menu
- Under the ‘Auto pay’ section (displaying your current payment method), select the ‘Change’ button
- Enter your account name, BSB and account number
- Read and accept the Direct Debit Service Agreement
- Select ‘Save’
- Open the Link app
- Select ‘Account’
- Select ‘Payment settings’
- a) If an auto top-up is already set up, go to the ‘Payment methods’ section and select the green pencil icon to update or replace your credit card or direct debit details
b) If auto top-up is not set up yet, select ‘Auto top-up’, enter a top up amount and select ‘Direct debit’ - Enter your account name, BSB and account number
- Read and accept the Direct Debit Service Agreement
- Select ‘Save’
We’ll send you an email confirmation once you’ve successfully completed these steps.