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Connect with us to get the right help

Support specialists available 7am to 10pm AEDT, Monday to Sunday. Alternatively you can call customer care on 13 33 31 7am to 7pm AEDT, Monday to Friday.

Visit the help centre for quick answers to your questions.

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Tell us about your complaint

In the event that you've had a bad experience with Linkt or with one of our products we want to know so that way we can review what went wrong and work towards putting things right straight away.

There are a couple of ways you can make a complaint:

  • Chat online, 7am to 10pm AEDT, Monday to Sunday
  • Phone Linkt customer care on 13 33 31 7am to 7pm AEDT, Monday to Friday
  • Make a complaint online
  • Write to our complaints team at Linkt Customer Resolutions Locked Bag 5072 Parramatta NSW 2124

Please tell us:

  1. Your name and contact details, including account number or licence plate.
  2. What your complaint is about, including the products or services you’re complaining about, what went wrong and what you’d like us to do.

 

 

Help yourself to faster service with the Linkt app

Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the Linkt app. Available for Apple and Android phones.

Linkt appLinkt app